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Returns

Products may be returned for a full refund of the product price, provided that the request for the refund is made within 30 days of the date of receipt.

Please note that shipping and handling costs are (obviously) not refundable. If shipping was free or included in the price, then the corresponding shipping cost shall be recovered by deducting the appropriate amount from the refundable price. The responsibility for shipping charges (both ways) lies with the customer.

At times we run a Free Return Shipping promotion wherein in case of a return, we will pay for return shipping an equal amount as was charged originally, i.e If a customer was charged $7.95 for shipping originally, we will pay an additional $7.95 for the return, any additional fees charged by the shipping company will have to be borne by the customer. This only applies when we have a Free Return Shipping promotion ongoing.

Merchandise being returned should be new and unused. Items damaged due to any fault of the customer, or during return shall not be liable for a refund. It is thus advisable to retain the packaging of the product.

Printed/Digital/Recorded purchases are not returnable or refundable.

To initiate a return, please contact us with your order number and we will issue an RA number within 24 hours of receiving your email. Returns without an RA number will not be accepted.

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